Chase Bank
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What reviewers say
Chase Bank reviews highlight long lines, ATM issues, and mixed service experiences.
Themes summarized from customer reviews (sample of 8)
Are lines at this Chase Bank usually long?
Multiple customers report very long lines, often exceeding 25 minutes, due to only two teller windows and increased demand after a nearby branch closed.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Do the ATMs at this Chase location frequently have issues?
Several reviewers note that the drive-thru ATM and outdoor ATMs are often broken or out of money, causing inconvenience.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
Is the service at this Chase branch generally friendly and helpful?
Some customers describe the staff as friendly and efficient, though the same reviews note the inefficiency caused by long lines.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
Have any customers experienced unprofessional or unhelpful staff at this Chase branch?
A few reviews mention rude or unhelpful tellers and supervisors, with one customer reporting a teller who lacked knowledge about scheduling appointments with bankers.
Source: 3 of 8 reviews • Confidence: medium (limited evidence)
Did any reviewers report issues with deposits being mishandled?
One reviewer reported that a teller did not count a deposit properly, resulting in a $20 shortfall, though the issue was later resolved without a formal apology.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
2.5
★★★★★2.550 reviews
Location
19311 Bear Valley Rd, Apple Valley, CA 92308
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- FQC5+65 Apple Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ5cIjsvVhw4ARFkbUsX4JeYU
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