Chevron ExtraMilePomona

Several reviewers describe the service as bad, with staff members being rude, unhelpful, or discriminatory. One customer specifically mentioned feeling uncomfortable and another reported being refused service due to lack of change. Multiple customers noted a lack of positive attitude from the staff.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff often described as rude or unhelpful
• Instances of racial discrimination reported

At least two reviews mention payment problems: one customer was refused change for a $20 bill when only $5 was needed, and another reported being overcharged without a refund or compensation. These incidents suggest potential issues with handling transactions.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Payment issues include refusal of change and overcharging

One review indicates that the pump stopped prematurely, leading the customer to suspect fuel quality issues, as their vehicle's fuel level dropped quickly despite not being full. This suggests possible equipment malfunction or perceived quality problems.

Source: 1 of 8 reviews • Confidence: low (single report)

• Pump malfunction suspected, affecting fuel delivery

Reviews span multiple dates and times, including a Sunday morning incident and a late-night visit in January 2025, indicating that poor service and rude behavior are not limited to specific times but occur across various conditions.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Rude behavior reported on multiple days and times