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Child Care Resource Center

Non-profit organization● Unknown Hours
★★★★★4.3(183)
Child Care Resource Center

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What reviewers say

The Child Care Resource Center receives praise for its generous assistance and excellent programs, but also faces criticism for poor service and communication issues.

Themes summarized from customer reviews (sample of 8)

What kind of assistance does the Child Care Resource Center provide?

Several reviewers highlight that the center provides generous assistance, including distributing cribs and beds, and offering help with loading items. One reviewer specifically mentioned receiving a crib and a twin size bed and frame.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

How would you describe the staff's attitude and responsiveness?

Multiple customers report mixed experiences with staff attitude. Some praise the helpfulness of staff members like Ms. Andrea Arceo and Ms. Lina, describing them as generous and patient. However, other reviewers describe the front desk and certain staff members (e.g., Mrs. Venegas, Marissa) as rude and unresponsive, noting long wait times and lack of follow-up.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

What programs or activities does the center offer for children?

Guests often mention a story time/play group for children aged 0-5 years held every Wednesday, led by Ms. Lina and assisted by Mrs. Cassandra. Reviewers appreciate the engaging activities, songs, crafts, and turn-taking encouraged in the class.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

How reliable is the center's communication and phone service?

One review noted that the San Bernardino office does not answer phones despite multiple calls over several days, and another reviewer reported being unable to reach a worker for an 8‑business‑day period. These indicate significant communication issues.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Are there any concerns about the center's follow‑up and application process?

A reviewer expressed frustration that the center sent a denial letter but could not be reached, and another mentioned being called by the center's staff at scheduled work times without timely callbacks, resulting in a prolonged waiting period.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Ratings

4.3

★★★★★4.3

183 reviews

5★
118
4★
36
3★
9
2★
6
1★
14

Location

1111 E Mill St #100, San Bernardino, CA 92408

San BernardinoCA92408

Hours

Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
3PRQ+JR San Bernardino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJW13gJsCr3IARzU1MQLVd7ig

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