Children's Primary Care Medical Group Murrieta

Multiple customers report a lack of urgency and coordination in handling urgent health issues, such as delayed communication about vaccination reactions and conflicting appointment advice.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers experienced scheduling confusion, including virtual appointments booked for in-person visits, delayed confirmation times, and instances where patients were told the office would wait only to find doors locked upon arrival.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

One review noted significant issues with prescription refills for a serious daily medication, citing a lack of follow-through and empathy from the office despite pharmacy outreach.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Guests often mention a lack of empathy, with comments about dismissive attitudes during sick visits and general staff incompetence affecting care continuity.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One reviewer specifically praised the Temecula location for better staff handling of copayment inquiries and shorter wait times, contrasting it with the Murrieta office's perceived lack of empathy.

Source: 1 of 8 reviews • Confidence: low (single-location comment)

A highly positive review commends Dr. Goodwin as a fantastic pediatrician, particularly noting her excellent interaction with teens.

Source: 1 of 8 reviews • Confidence: high (explicit praise)