Church's Texas Chicken

Multiple customers praise the chicken, noting it is seasoned well, fried just right, and not over or undercooked. Five of eight reviewers specifically highlighted the quality of the spicy chicken and chicken tenders as being fresh and tasty.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Customer service is frequently criticized. Several reviewers report rude staff, long waits despite claims of items being ready, and issues with order accuracy. One review mentioned incorrect change being given, while another highlighted a lack of napkins and straws. Overall, the service is described as not very friendly or customer-centric, with multiple instances of order mistakes and overcharging.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)

• Issues reported: long waits, incorrect orders, missing sides, overcharging
• Service quality keywords: rude staff, not customer-centric

One reviewer experienced severe gastrointestinal illness after consuming a spicy chicken sandwich, suspecting the food was mishandled. This is the only review mentioning health concerns, suggesting a potential isolated incident.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Several reviewers mention using the drive-thru, noting it as a quick option. However, one drive-thru experience reported a wait despite the staff claiming items were ready, indicating occasional inconsistencies in drive-thru efficiency.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Drive-thru noted as quick for some, but with occasional wait times