Citi
Location
333 Orange St, Redlands, CA 92374
Photos
What reviewers say
Customers report mixed experiences with Citi branch service, noting both friendly staff and recurring issues with ATM functionality and communication.
Themes summarized from customer reviews (sample of 8)
Does the Citi branch in Redlands have reliable ATM machines for cash deposits?
Multiple customers report that the ATM machines at this Citi branch rarely work, with both drive-through and walk-up machines frequently out of service. One review notes this problem has persisted for over three years despite complaints. However, the bank's interior staff are described as kind.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
- ATM cash deposit issue recurring for >3 years
- Kind interior staff noted
Are the branch hours at the Citi location in Redlands convenient for customers?
One review criticizes the branch hours of 10 am to 5 pm as inconvenient, suggesting they are too limited for modern banking needs, which contributes to frustration when ATMs are unavailable.
Source: 1 of 8 reviews • Confidence: medium (single review)
- Hours described as 'stupid'
How would you describe the service quality inside the Citi branch in Redlands?
Several reviewers mention that the staff inside the branch are very nice and helpful, despite external issues like ATM failures and communication lapses.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
- Staff described as kind and helpful
Is the Citi branch in Redlands experiencing frequent communication issues with customers?
Two reviews highlight communication problems, such as being told an appointment was unnecessary when it was required, and a sign indicating closure without prior notice, leading to frustration.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
- Sign indicating closure without notice
- Miscommunication about appointments
How do customers feel about the bank's political displays, such as the Pride flag, at the Redlands Citi branch?
One review expresses strong disapproval of the Pride flag display, stating it angers many customers and that the bank should remain neutral, reflecting a polarized view on political messaging in banking spaces.
Source: 1 of 8 reviews • Confidence: low (single, polarized opinion)
- Disapproval of Pride flag display
Ratings
2.8
★★★★★2.843 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- 3R58+9V Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJsUy68Quq3IARmeILE_PFMMY
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.