Citizens Business Bank
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What reviewers say
Customers report poor service, rudeness, and branch closures at Citizens Business Bank.
Themes summarized from customer reviews (sample of 8)
Is the service at Citizens Business Bank generally rude and unhelpful?
Multiple customers describe interactions as rude, dismissive, and discriminatory, with tellers and the manager failing to assist or explain policies. Several reviews mention being cut off, treated badly in front of others, and feeling shamed for being a non-customer.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Citizens Business Bank sometimes close early or unexpectedly?
At least one reviewer encountered the branch closed unexpectedly on a Friday before closing time, expressing frustration over wasted travel time.
Source: 1 of 8 reviews • Confidence: medium (single incident)
Have customers closed their accounts due to service issues at this bank?
Yes, multiple reviews state that customers closed their accounts after experiencing bad service within a short period, such as after one month.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Ratings
2.5
★★★★★2.58 reviews
Location
301 E Vanderbilt Way, San Bernardino, CA 92408
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3P9C+8Q San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJU9WpuZqs3IARaGNURvEGTeY
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