City First Electric
Location
9431 Haven Ave #100, Rancho Cucamonga, CA 91730
Photos
What reviewers say
City First Electric receives mixed reviews, with praise for knowledgeable technicians and prompt service, but complaints about warranty claim denials and installation issues.
Themes summarized from customer reviews (sample of 8)
Does City First Electric handle home warranty claims effectively?
Several reviewers report negative experiences with home warranty claims, noting that technicians lacked proper knowledge, leading to claim denials. One reviewer specifically mentioned a denied claim due to an incorrect assessment of a service switch, resulting in additional out-of-pocket costs. Conversely, no reviewers praised the claim handling process.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How would you describe the quality of technician knowledge and communication?
Multiple customers highlight that technicians, particularly Tim and Bassem, are highly knowledgeable, efficient, and communicate well in layman's terms. They are praised for quick problem diagnosis and professional service. However, one reviewer criticized poor communication with the home warranty company and blamed an installation issue on the junction box rather than the fan itself.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Technicians often noted for expertise and friendliness.
What is the typical turnaround time for service appointments?
Guests often mention fast turnaround from call to service, with qualified technicians arriving promptly and completing work efficiently, leaving the work area clean.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Turnaround described as fast and effective.
Are there any complaints about installation quality?
One reviewer reported a crooked ceiling fan installation, attributing the issue to the junction box and expressing dissatisfaction with an attempted $350 upsell. This contrasts with other reviews that praise professional installations.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Does City First Electric offer additional services like car charger installation?
One review noted that a technician installed a car charger at a good price, indicating that such additional services are available.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.2
★★★★★4.2264 reviews
Hours
Popular Times
Amenities & Details
Service options
Details
- Plus Code
- 3CJG+V7 Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_RMW0wc1w4AREKu61PMlVaY
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