Claremont Chiropractic & Wellness Center
Location
5405 Arrow Hwy Suite 104, Montclair, CA 91763
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What reviewers say
Claremont Chiropractic & Wellness Center receives mixed reviews, with some praising Dr. Waterman's expertise and others warning of unsafe practices.
Themes summarized from customer reviews (sample of 8)
Is Dr. Waterman considered effective for chiropractic care?
Multiple customers (seven out of eight reviews) highly praise Dr. Waterman, describing him as knowledgeable, professional, and exceptionally skilled, with many reporting significant pain relief and improved function. One review, however, strongly criticizes Dr. Waterman, alleging reckless adjustments that caused severe pain and a lack of responsiveness to complaints.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme of high praise, countered by one explicit negative account)
- Praise keywords: 'amazing', 'best', 'Godsend', 'exceptional', 'immediate relief'
- Negative keywords: 'shady business', 'reckless', 'more pain', 'unable to walk'
How would you describe the overall atmosphere and professionalism of the clinic?
Guests often mention a clean, friendly, and professional environment. Staff are repeatedly described as caring, kind, and willing to answer questions, contributing to a welcoming experience for returning patients.
Source: 7 of 8 reviews • Confidence: high (explicit mention in multiple reviews)
- Staff attributes: 'caring', 'kind', 'professional', 'willing to answer questions'
- Facility attributes: 'clean', 'friendly', 'professional'
What is the typical patient experience regarding pain relief and treatment outcomes?
Seven reviews highlight substantial pain relief and functional improvements, with patients reporting that Dr. Waterman's adjustments have enabled them to continue their daily activities, including a 40-year gym owner and a Pilates instructor dealing with chronic sports injuries. One review, however, reports worsening pain and a lack of responsiveness from Dr. Waterman.
Source: 7 of 8 reviews • Confidence: medium-high (recurring theme of positive outcomes, offset by one negative outcome)
- Positive outcomes: 'no pain at all', 'complete recovery', 'best adjustment of my life'
- Negative outcome: 'more pain', 'unable to walk properly', 'severe back pain'
How responsive is Dr. Waterman to patient concerns or complaints?
One review explicitly states that attempts to contact Dr. Waterman were ignored, alleging that he intentionally causes ongoing issues to generate repeat business. No other reviews mention communication issues.
Source: 1 of 8 reviews • Confidence: low (single explicit negative account)
- Communication issue: 'never returned any of my calls'
Ratings
4.9
★★★★★4.938 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- 38R7+P5 Montclair, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJfzu039Exw4ARMrC307JGryk
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