Clayton Perris

Several reviewers highlight excellent customer service, noting that staff like William Martinez and Laura Kubik provided compassionate, knowledgeable, and courteous assistance throughout the home-buying process. They praised the personalized attention and willingness to resolve issues. However, some customers report rude and dismissive treatment, with poor follow-up and lack of responsiveness to problems.

Source: 6 of 8 reviews • Confidence: medium-high (explicit mention)

• Key staff mentioned: William Martinez, Laura Kubik
• Positive themes: personalized assistance, problem resolution
• Negative themes: dismissive behavior, lack of follow-up

Multiple reviews express concerns about the durability and warranty of homes. One reviewer reported significant plumbing issues leading to water damage within two years, with only a one-year warranty offered. Another warns that problems often arise shortly after purchase, suggesting buyers should be cautious. Conversely, a satisfied customer noted their home was wonderful with great service and price.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

• Warranty length: one year
• Common issues: plumbing leaks, faulty construction
• Positive note: one reviewer was fully satisfied with home quality

Reviews indicate mixed experiences with communication. Some customers praised timely assistance and helpful staff, while others complained of difficulty reaching representatives (Jason or Ros) and being ignored or provided misleading information. One reviewer is pursuing legal action due to unresolved issues.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

• Staff mentioned for poor communication: Jason, Ros
• Issues: missed calls, voicemail only, office staff unavailable
• Outcome: one customer considering legal action

Opinions are divided. Positive reviews emphasize the quality of the manufactured home and the satisfaction with the buying process, recommending the company for its service and price. Negative reviews caution potential buyers about hidden issues and poor post-sale support, advising to explore other manufacturers.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Positive recommendation: great service, price, and home quality
• Negative recommendation: buyer beware, potential for post-sale problems
• Overall sentiment: mixed