Cold Stone Creamery
Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Location
6485 Adobe Rd, Twentynine Palms, CA 92277
Photos
What reviewers say
Cold Stone Creamery receives praise for delicious treats and clean facilities, but some customers note high prices and service issues.
Themes summarized from customer reviews (sample of 8)
Is the lemon dream sundae worth the price?
Several reviewers found the lemon dream sundae delicious enough to justify its $6 cost, despite being a bit pricey.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How do customers feel about the portion sizes and pricing?
Multiple customers noted that portion sizes are small relative to the high price, with one group spending over $70 for five ice creams.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
What is the atmosphere and cleanliness like at Cold Stone Creamery?
Guests often mention the clean facilities, organized store layout, and a quiet, pleasant environment, especially noting clean bathrooms.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
- Clean bathroom for customers
- Quiet place to stop while traveling
Are there any concerns about the quality of the concrete mix or toppings?
One review expressed disappointment that the concrete mix was poorly combined and had a low quantity of toppings, indicating a quality issue.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
What do customers think about the service and staffing levels?
Service is generally described as good, but one reviewer criticized the staffing, noting long lines and delayed deliveries due to insufficient staff, suggesting operational challenges.
Source: 1 of 8 reviews • Confidence: low (critical single review)
- Staffing issues noted by delivery driver
How has the Dessert Club experience been at Cold Stone Creamery?
Multiple customers praised the Dessert Club experience, highlighting Maggie's helpfulness in preparing a birthday cake, leading to a rating upgrade from 4 to 5 stars.
Source: 1 of 8 reviews • Confidence: medium (explicit positive feedback)
What additional amenities does Cold Stone Creamery offer?
Several reviews mention the presence of a gift shop and a variety of product options including ice cream, smoothies, chocolate, and souvenirs, along with clean restrooms.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
- Four shops in one location: Ice Cream, Smoothie, Chocolate, and a gift shop
Ratings
3.8
★★★★★3.8140 reviews
Hours
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Details
- Plus Code
- 4WPW+GF Twentynine Palms, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJB9VntmzH2oARFLJvPpvM3HE
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