Coldwell Banker Roadrunner Realty | 29 Palms Real Estate and Rentals

Multiple customers reported poor communication, with promises of callbacks not being honored for weeks, leading to delays and frustration. The company's failure to maintain basic communication raises concerns about reliability.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviews highlighted dishonesty and property issues: one tenant discovered black mold that the company initially denied, another found a unit without AC as promised, and a buyer reported uncompleted repairs and property damage left by subcontractors. These incidents suggest potential problems with property disclosures and maintenance.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Positive experiences were noted for agents Amber and Devin. Amber was described as friendly and professional, while Devin went above and beyond for a deployed client, arranging early move-in and handling repairs promptly. These agents received high praise for helpfulness and respect.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Mixed feedback exists: some tenants reported fast responses to maintenance requests, while others faced unresponsiveness, refusal to address issues like a mistakenly delivered package, and demands for medical documentation to approve requested modifications. This inconsistency suggests variable service quality.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)

Several reviews described unprofessional conduct, including ignored follow-ups, refusal to assist with property issues, and leaving behind debris and personal items (like beer cans and feces) after repairs. These incidents underscore concerns about the company's professionalism and tenant care.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)