Colton Optometric Group
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What reviewers say
Colton Optometric Group receives mostly positive feedback for friendly staff, quick service, and quality eye care, though some recent complaints highlight scheduling delays and outdated frames.
Themes summarized from customer reviews (sample of 8)
How is the overall experience at Colton Optometric Group?
Multiple customers report a positive experience, praising the friendly and professional staff, quick service, and excellent eye care. One review noted that the doctor was thorough and provided detailed feedback, while another highlighted the impressive frame selection and reasonable prices. Guests often mention feeling comfortable and well-cared for during their visits.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
Are there any recent complaints about scheduling or frame availability?
One review expressed dissatisfaction with recent scheduling issues, noting long hold times and difficulty securing appointments over the past two months. The reviewer also mentioned that the frame selection appears outdated and has not been refreshed recently.
Source: 1 of 8 reviews • Confidence: medium (single negative review)
What do customers say about the doctor's expertise and personality?
Several reviewers highlight the doctor's informative nature and genuine concern for patients' vision, describing them as caring, funny, and thorough. One review specifically praises Dr. Was for being very informative and ensuring the best possible vision.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Is the selection of eyeglass frames extensive?
While one reviewer notes a limited frame selection, stating that the clinic does not have a large variety, another mentions an impressive selection with options for every style and budget. Overall, the feedback is mixed on frame variety.
Source: 2 of 8 reviews • Confidence: medium (conflicting opinions)
How reliable is the follow-up communication regarding prescriptions and test results?
One customer reported issues with follow-up communication, noting that a staff member failed to inform them when their prescription glasses were ready and required additional steps to obtain the correct lenses. The customer also mentioned not receiving a requested copy of their eye test, despite providing an email address.
Source: 1 of 8 reviews • Confidence: low (specific isolated incident)
Ratings
4.3
★★★★★4.340 reviews
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Details
- Plus Code
- 3M9F+4X Colton, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ28mdwCKt3IAR5XkYb8dLiuY
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