Colton Urgent Care

Several reviewers report short wait times, with many being seen within 25 minutes. However, one review noted a wait of over three and a half hours despite having an appointment, describing the experience as unpleasant and unprofessional.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Multiple customers highlight the professionalism and kindness of the staff, mentioning specific employees like Jennifer, Eric Song, Alma, and Analexis for their helpfulness and pleasant demeanor. The receptionist and nurses are frequently praised for being fantastic and wonderful.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Staff praised: Jennifer, Eric Song, Alma, Analexis
• Keywords: professional, kind, helpful, pleasant

Guests often mention that the office is very clean and well-kept, with tidy patient rooms, contributing to a positive overall experience.

Source: 1 of 8 reviews • Confidence: medium (single review)

One reviewer criticizes Mr. Song for being unhelpful and not attentive to paperwork, while another praises PA Eric Song for his excellent bedside manner, compassion, and thoroughness. Overall, the medical care quality is mixed, with strong positive feedback for Eric Song but negative feedback for Mr. Song.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

• Positive: PA Eric Song – compassionate, thorough, patient
• Negative: Mr. Song – unhelpful, dismissive