Concentra Urgent Care

Several reviewers reported long wait times, with one experiencing a 4 to 5 hour wait on the first visit and another waiting over 2 hours despite having an appointment. However, another guest mentioned being in and out within an hour.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers noted that the clinic prioritizes workers' compensation and urinalysis patients, causing delays for other patients. One reviewer explicitly stated this prioritization policy.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Guests often mention professional front desk staff, with one praising the professionalism and another criticizing a staff member for poor communication by asking if they were hard of hearing while turning away. Overall, most reviewers found staff courteous and helpful.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers had positive experiences for drug testing and pre-employment physicals, noting kind and attentive staff, willingness to assist with sample collection, and smooth processes. One reviewer specifically highlighted the helpfulness of staff during a stressful situation.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review raised privacy concerns, stating that the door was left open during examination and patient charts were left unattended on counters during both visits.

Source: 1 of 8 reviews • Confidence: low (single report)