CORE X ALLIANCE

Multiple customers report significant delays, with some waiting over two hours or more than seven hours without receiving a dock or paperwork assistance. However, a few reviewers note that their bills were processed within two hours of the appointment time, indicating occasional quick service.

Source: 6 of 8 reviews • Confidence: medium (mixed evidence)

Several reviewers describe the staff as rude, unprofessional, and disengaged, often seen using personal devices instead of assisting customers. Conversely, a couple of reviews mention friendly and helpful interactions, particularly noting a positive response from the front office staff.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

One review from January 2024 indicates that the front office staff was courteous and accommodating, allowing early check-in, which contrasts with earlier negative experiences.

Source: 1 of 8 reviews • Confidence: low (single recent positive note)

Reviews mention the absence of proper restrooms earlier, but a recent review notes the availability of restrooms, suggesting an improvement in facilities.

Source: 1 of 8 reviews • Confidence: low (single recent positive note)