Cortez Auto Sales

Several reviewers express concerns about the condition of vehicles. Multiple customers report that vehicles sold had significant mechanical issues, including safety recalls (like engine fire risks) and transmission problems. One review noted the car was 'priced way more than they are worth.' However, one customer reported a positive experience with a vehicle still running well after four years.

Source: 6 of 8 reviews • Confidence: medium (recurring theme)

• Pricing keywords: "priced way more than they are worth"

Multiple reviews allege unfair and potentially unlawful towing practices. Some customers claim their vehicles were towed without proper notification or justification, and that Cortez Auto Sales and associated towing companies have been difficult to deal with regarding vehicle retrieval. One review specifically mentions a disagreement regarding medical reasons for a vehicle's status.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)

Experiences with customer service appear to be varied. Some customers describe the staff as 'straight forward and honest' and helpful. However, other reviewers report feeling misled, with one stating, 'these people are not good people.' There are also complaints about unresponsive contact information and a perceived lack of accountability when issues arise.

Source: 4 of 8 reviews • Confidence: medium (conflicting reports)

Reviews mention locations in both San Bernardino and Riverside, with one specifically noting an address of 604 W. 40th st in San Bernardino. One review described a Riverside location as appearing abandoned.

Source: 2 of 8 reviews • Confidence: low (limited evidence)