Cortez Roofing
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What reviewers say
Cortez Roofing receives mixed feedback on scheduling and customer service.
Themes summarized from customer reviews (sample of 2)
Does Cortez Roofing provide timely scheduling for estimates?
Several reviewers noted that Cortez Roofing scheduled estimates promptly and provided an exact appointment time rather than a time window, which they appreciated.
Source: 1 of 2 reviews • Confidence: high (explicit mention)
How responsive is Cortez Roofing after an estimate is completed?
One reviewer reported poor follow-up, stating they left multiple messages over several days without a return call, leading to dissatisfaction and the need to seek alternative services.
Source: 1 of 2 reviews • Confidence: high (explicit mention)
Is the overall customer service experience with Cortez Roofing satisfactory?
Customer service quality is mixed; while scheduling was efficient, one customer experienced significant delays in response after an estimate, indicating room for improvement in follow-up communication.
Source: 2 of 2 reviews • Confidence: medium (conflicting themes)
Ratings
3.5
★★★★★3.52 reviews
Location
45 Westbrook Ln, Pomona, CA 91766
Hours
Popular Times
Details
- Plus Code
- 26J9+2F Pomona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJERco-LItw4AR6-89_JnQsU0
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