Costco Optical Department

Multiple reviewers highlight Dr. Lee as very friendly, thorough in explaining procedures, and accommodating, such as handling paperwork for LASIK. One reviewer specifically recommends him even for a long commute.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Feedback is mixed: several customers praise the staff as helpful and wonderful, while others report unhelpful and rude behavior from sales associates, describing appalling customer service.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

One review notes that visits often take about an hour unless arriving early, suggesting a need for more optical employees to reduce wait times.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

Several reviewers find the prices very reasonable and the selection good, contributing to a 4-star rating despite wait times.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One reviewer criticizes the receptionist for being snappy, demanding personal information rudely, and raising her voice, suggesting poor customer service management.

Source: 1 of 8 reviews • Confidence: low (single negative comment)