Costco Optical

Several reviewers praise the staff as friendly and professional, noting helpful advice on eye care products and efficient service. However, multiple customers report rude or unfriendly interactions, with complaints about poor communication and resistance from staff regarding prescriptions and warranties.

Source: 6 of 8 reviews • Confidence: medium (mixed feedback)

One reviewer specifically criticizes the lab work, stating the edge polish was inadequate and poorly executed, costing $25 for a subpar result. No other reviews mention lab quality.

Source: 1 of 8 reviews • Confidence: low (single negative report)

Multiple customers highlight the convenience of getting comprehensive eye exams and a wide selection of eyewear in one location, with quick service and reasonable prices.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One reviewer was informed that the location does not offer scratch-resistant or glare-resistant lenses, contrary to their expectations, leading to dissatisfaction.

Source: 1 of 8 reviews • Confidence: low (single specific limitation)

One reviewer notes that while service is quick, walk-in availability can lead to longer wait times even with appointments, though reminder calls are appreciated.

Source: 1 of 8 reviews • Confidence: medium (specific observation)