Costco Pharmacy
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What reviewers say
Costco Pharmacy reviews highlight long waits, staff rudeness, and prescription issues, leading many to switch pharmacies.
Themes summarized from customer reviews (sample of 8)
How long are typical wait times for prescription pickup at Costco Pharmacy?
Multiple customers report long wait times, often described as 'almost ready' for extended periods, with waits ranging from 20-30 minutes to over an hour. Some reviews mention waiting more than an hour for a prescription that was not yet ready.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Wait times often exceed expectations.
Is the customer service at Costco Pharmacy generally positive or negative?
Several reviewers describe the staff as rude, unprofessional, and lacking empathy. Specific complaints include a pharmacist named Jeannie being extremely rude and dismissive, and front staff making comments about prescription types and prices.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Staff often criticized for rudeness and poor professionalism.
Do prescription filling issues occur frequently at Costco Pharmacy?
Yes, multiple reviews mention prescription filling problems, such as prescriptions not being filled on time, being delayed due to perceived cost, or being incorrectly prepared (e.g., insufficient quantity). One reviewer had to transfer their prescription due to a critical delay.
Source: 4 of 8 reviews • Confidence: medium-high (multiple independent reports)
- Prescription delays and errors are common complaints.
Are there any positive aspects mentioned about Costco Pharmacy?
One reviewer from 10 years ago praised the pharmacy for excellent service, especially for chronic pain patients, noting a lack of judgment compared to other pharmacies. However, this positive experience is contrasted with recent negative trends.
Source: 1 of 8 reviews • Confidence: medium (single positive anecdote)
- Historical positive feedback exists but is outweighed by recent issues.
What specific issues led to customers transferring their prescriptions elsewhere?
Customers transferred prescriptions due to long waits, rude staff, prescription delays, and perceived incompetence. One reviewer filed a complaint with the state licensing board over a pharmacist's behavior, and another cited poor professionalism as a reason to switch.
Source: 3 of 8 reviews • Confidence: medium (combined evidence)
- Multiple factors drive customers to other pharmacies.
Ratings
2.6
★★★★★2.628 reviews
Location
26610 Ynez Rd #491b, Temecula, CA 92591
Hours
Popular Times
Amenities & Details
Details
- Plus Code
- GRCW+M3 Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJbZenEjl-24ARyVWIM0tIwhU
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