Costco Tire Service Center
Location
72800 Dinah Shore Dr, Palm Desert, CA 92211
Photos
What reviewers say
Costco Tire Service Center receives mixed reviews on service speed, staff professionalism, and warranty handling.
Themes summarized from customer reviews (sample of 8)
How long does a typical tire rotation appointment take at Costco Tire Service Center?
Multiple customers report long wait times despite appointments, with some waiting over 90 minutes for a rotation. One review noted a promised 60-80 minute window was not met, leading to frustration.
Source: 3 of 8 reviews • Confidence: medium (recurring theme of delayed appointments)
Is the staff at Costco Tire Service Center generally helpful and responsive?
Several reviews highlight positive experiences with helpful and courteous staff, such as quick tire replacements for damaged tires and arranging alternative tire sources. However, a few customers describe unprofessional behavior and miscommunication.
Source: 4 of 8 reviews • Confidence: medium-high (mixed but leaning positive)
Does Costco Tire Service Center honor warranty claims for tires purchased at Costco?
One review indicates a warranty claim was denied without proper explanation, leading to a brand mismatch and unprofessional handling by a supervisor. A manager later resolved the issue, suggesting occasional warranty handling issues.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
How reliable is the turnaround time for special-ordered tires at Costco Tire Service Center?
Positive reviews mention efficient special ordering, with one customer receiving a tire within three days and another getting a flat replaced quickly. No negative feedback on this service was found.
Source: 2 of 8 reviews • Confidence: high (explicit mention of quick special orders)
Ratings
3.1
★★★★★3.138 reviews
Hours
Popular Times
Amenities & Details
Planning
Details
- Plus Code
- RJ36+F9 Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ873GSzH92oARtJFA_giq1FE
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.