Credit Union of Southern California
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What reviewers say
Credit Union of Southern California receives mixed reviews, with praise for helpful staff but complaints about ATM issues and poor customer service at some branches.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Credit Union of Southern California generally helpful?
Multiple reviewers praise the staff, noting exceptional service and helpfulness, especially mentioning Mrs. Tandra positively in five reviews.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there issues with the ATMs at this credit union?
Several customers report problems with ATMs, including failed deposits, incorrect amounts, and frequent shutdowns, leading some to consider changing banks.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- ATM reliability concerns: failed deposits, incorrect amounts, frequent shutdowns
Is customer service consistently poor at all branches?
Customer service quality varies; while some branches receive high praise, others are criticized for rudeness, hang-ups, and attitude issues, with one reviewer threatening to leave due to a negative experience.
Source: 3 of 8 reviews • Confidence: medium (conflicting feedback)
- Branch-specific service quality varies
Will I encounter problems with incomplete registration documents at this credit union?
One reviewer experienced a negative interaction when presenting an incomplete registration document, with a staff member becoming sarcastic and raising their voice, leading the reviewer to leave without opening an account.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
Ratings
2.9
★★★★★2.916 reviews
Location
16014 Foothill Blvd, Fontana, CA 92335
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 4G5V+2P Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ74I-7UFNw4ARSNlTqcygmPk
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