Credit Union of Southern California
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What reviewers say
Credit Union of Southern California is praised for its friendly staff, especially Paveena, and a welcoming branch atmosphere, though one reviewer reported ATM limits and poor manager handling.
Themes summarized from customer reviews (sample of 8)
How would you describe the service experience at Credit Union of Southern California, particularly with staff member Paveena?
Multiple customers highlight Paveena as exceptionally helpful, kind, and knowledgeable, making account openings and financial transactions positive experiences. The branch feels like home, with staff greeting members by name and offering promotions.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Staff greet by name
- Regular promotions for referrals and holidays
What is the overall atmosphere of the Credit Union of Southern California branch?
Guests often mention the branch feels like a family-oriented home, with a small but welcoming environment where members get to know each other.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Are there any reported issues with the credit union's ATM limits?
One review noted difficulty with ATM withdrawal limits, where a member was unable to exceed $400 and faced a dismissive response from a phone representative and a manager who hung up during the call.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
- ATM limit issue reported
- Manager reportedly hung up
Ratings
4.7
★★★★★4.798 reviews
Location
2777 E Guasti Rd UNIT 6, Ontario, CA 91761
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3C84+4X Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7Sy0aao1w4ARu5hdH982U_8
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