Crossing Dental Group and Orthodontics
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What reviewers say
Crossing Dental Group and Orthodontics is praised for its exceptional customer service, skilled staff, and comfortable, professional environment.
Themes summarized from customer reviews (sample of 8)
What do reviewers say about the overall customer service at Crossing Dental Group and Orthodontics?
Multiple customers highlight exceptional customer service across all staff members, noting warm greetings, clear communication, and a welcoming atmosphere. Receptionists, hygienists, and doctors are frequently commended for their professionalism and kindness.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
How is the experience with the hygienist Genesis described?
Several reviewers specifically praise Genesis for her detailed cleaning, attentiveness, and ability to make patients feel comfortable and informed during their appointments.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are the typical hours of operation for Crossing Dental Group and Orthodontics?
One review notes that the office is open on weekends, which is convenient for individuals with hectic work schedules.
Source: 1 of 8 reviews • Confidence: medium (single mention)
Do reviewers mention any specific staff members by name?
Yes, reviewers frequently mention Angel, Brandon, Jacky B., Ari, Cindy, Skizuka, Dr. Shakil, Maria, Aracely, Aileen, and Mariana, all of whom are praised for their professionalism and friendliness.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
Is the dental office noted for its cleanliness and organization?
Multiple customers describe the rooms and waiting area as clean and organized, contributing to a pleasant visit.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
How do reviewers feel about the financial aspects, such as billing and payment plans?
Reviewers mention that billing staff, such as Aracely, explain charges clearly, and the office offers support with payment plans through SmileGeneration and CareCredit.
Source: 2 of 8 reviews • Confidence: medium (specific mention)
Do any reviews mention the office's ability to handle dental emergencies or urgent care?
One review describes a quick and compassionate response to severe tooth pain, with Jackie and Dr. Shakil providing immediate relief and treating the patient like family.
Source: 1 of 8 reviews • Confidence: medium (specific scenario)
Ratings
4.7
★★★★★4.7768 reviews
Location
3150 Case Rd Bldg C, Perris, CA 92570
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Planning
Payments
Details
- Plus Code
- PRW5+CR Perris, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJQ5DxVzSe3IARvrZVtt1HlNY
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