Crystal Chrysler Dodge Jeep Ram

Multiple customers highlight the sales staff, especially a salesman named Ivan, as very knowledgeable and laid-back, facilitating a dealer trade for a specific Jeep model.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Several reviews praise the service department for exceptional customer care, with staff described as knowledgeable, attentive, and committed to smooth, efficient experiences. One reviewer specifically commends Crystal the service advisor for her helpfulness and care.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

• Service includes complimentary transportation for unscheduled repairs.
• Commitment to warranty work and customer satisfaction.

One review notes that Crystal assisted with an unscheduled repair for a Jeep Wrangler, provided an estimated completion time, offered complimentary transportation, and completed the work under warranty to the customer's satisfaction.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

A reviewer reports a smooth purchasing process for a new/used 2018 Toyota Avalon, with prompt information from Jose Carpio and quick service upon arrival.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review expresses strong dissatisfaction, citing poor communication, missed callbacks, and delayed repairs, describing the company as unreliable and dishonest.

Source: 1 of 8 reviews • Confidence: low (single negative review)

While one review praises a repair as perfect and the staff member Josh as excellent, another criticizes the mechanic for leaving a seat cover in the car, the check-in staff for lack of courtesy, and delays without proper communication.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

• One repair completed perfectly; another experienced longer-than-expected wait times.