CubeSmart Self Storage

Multiple customers note that the facility is very clean and features lights inside the storage units, making nighttime access easier and enhancing security.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers highlight friendly and helpful staff, especially mentioning Teresa, who is described as professional, kind, and thorough in explaining services and resolving queries.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

At least one reviewer confirms that reserving online is straightforward and the registration process is easy, complemented by friendly service.

Source: 1 of 8 reviews • Confidence: medium (single instance)

One review explicitly reports a severe rat infestation at the Waterman location in San Bernardino, stating that management is unresponsive and no items are replaced for damage caused by pests.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

One customer mentions Teresa helped secure a discount, keeping their rate low, indicating the staff may assist with cost-saving measures.

Source: 1 of 8 reviews • Confidence: medium (specific anecdote)