Cucamonga Valley Medical Group

Multiple customers report poor responsiveness, with frequent unanswered calls and rushed appointments. Several reviewers mention being ignored or having to repeatedly remind staff of their concerns. However, one review highlights Dr. Smart as attentive and communicative.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

One reviewer specifically notes that the waiting room is dirty, while no other reviews mention cleanliness. This suggests a potential issue for that particular location.

Source: 1 of 8 reviews • Confidence: low (single mention)

Several reviews indicate confusion over referrals and orders, with one patient unable to get a STAT MRI due to incorrect fax numbers. Another mentions a PA pressuring them despite stating 'no' to medication. However, Dr. Smart is praised for explaining questions thoroughly.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

While one reviewer describes the office manager Gloria as top-notch and friendly, multiple others report rude or confrontational interactions, particularly with a PA named Aaron Toole and a doctor who brushed them away without proper care.

Source: 3 of 8 reviews • Confidence: medium (conflicting feedback)

One reviewer experienced a canceled appointment with no rescheduling option for months, and another felt they drove to an unexpected appointment type, leading to frustration. These incidents suggest scheduling issues.

Source: 2 of 8 reviews • Confidence: low (limited evidence)