Cucamonga Valley Medical Group

Several reviewers described the front desk staff as rude, disrespectful, and unhelpful, with one patient being told to reschedule despite prior communication and another feeling ignored entirely.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Multiple customers reported that doctors were rude, condescending, and failed to address their health concerns, leading some patients to leave mid-consultation.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review noted significant difficulty in securing timely appointments, with long wait times on hold and a lack of flexibility for urgent needs, resulting in the patient seeking care elsewhere.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

Five of eight reviewers praised the office staff for being pleasant, efficient, and helpful, with one patient specifically complimenting Dr. Tong's attentiveness and the staff's professionalism.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

While some patients reported excellent care and prompt attention from Dr. Tong, others felt their symptoms were dismissed or that the office was unwilling to provide necessary tests or address multiple issues.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)