Custom Bilt Metals

Multiple customers highlight excellent customer service, describing staff as helpful, professional, and pleasant. However, one reviewer reports difficulties with customer service and warranty claims, noting delays and excuses from the company.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme with one conflicting report)

Several reviewers praise the product quality, calling it great and reliable for long-term use. Conversely, one customer reports significant rust issues within less than eight years, questioning the product's durability and warranty coverage.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

One reviewer criticizes the company's management, stating there is a lack of management and recommending hiring a real manager to train staff better. This reflects concerns about internal operations affecting customer experience.

Source: 1 of 8 reviews • Confidence: low (single mention)

Multiple customers note that pricing was great and competitive, contributing to their positive overall experience with the business.

Source: 3 of 8 reviews • Confidence: high (explicit mention)