Custom Roof Company
Location
1077 E 3rd St, Pomona, CA 91766
Photos
What reviewers say
Customers consistently praise Custom Roof Company for excellent communication, professionalism, quality work, and competitive pricing across various roofing projects.
Themes summarized from customer reviews (sample of 8)
How responsive and communicative is Custom Roof Company throughout a roofing project?
Multiple customers highlight that Custom Roof Company maintains proactive communication, responding quickly to questions and providing regular updates from initial consultation to final payment. Project managers like Brian Davis and team members such as Brandon and Rick are noted for their patience and clarity in explaining the process.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
What is the quality of work and professionalism of the roofing crew?
Guests often mention that the roofing crew, including members like Jose, Brian, Philemon, Brandon, and Rick, are punctual, hardworking, respectful of property, and meticulous in cleanup. They handle complex tasks such as vent relocation for solar panels and historic terra cotta tile work with expertise.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
Does Custom Roof Company offer competitive pricing and pass inspections?
Several reviewers state that the price was very competitive and the finished roof not only looks fantastic but also passed inspection with flying colors, indicating long-term durability (30-year lifespan).
Source: 5 of 8 reviews • Confidence: medium-high (multiple endorsements)
How does Custom Roof Company handle difficult or multiple roof leaks?
One review notes that Custom Roof Company came out multiple times at no charge to tarp sections of a tiled roof until leaks stopped, demonstrating flexibility and thoroughness in addressing complex leak issues.
Source: 1 of 8 reviews • Confidence: medium (specific case)
What types of roofing projects can Custom Roof Company handle?
Customers report that Custom Roof Company can manage a wide range of projects, including flat roof repairs, wood shake to composition tile replacements, solar-integrated roofs, and historic terra cotta tile restorations, showcasing versatility.
Source: 5 of 8 reviews • Confidence: medium-high (varied examples)
How reliable is Custom Roof Company in terms of scheduling and timeliness?
Multiple reviews mention that the company finishes projects sooner than promised and arrives on time, reinforcing a reputation for reliability and efficiency.
Source: 4 of 8 reviews • Confidence: medium (repeated observations)
Ratings
4.7
★★★★★4.717 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- 3757+2R Pomona, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJU4UFghUzw4ARpzmgGykvKCc
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