CVS
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
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What reviewers say
This CVS location in Palm Desert receives praise for friendly and helpful staff, particularly the pharmacists, but some customers have experienced issues with stocking and staffing levels.
Themes summarized from customer reviews (sample of 8)
What is the customer service like at this CVS?
Multiple customers highlight the friendly and courteous service provided by the staff, including the pharmacists. Several reviewers specifically mention employees going above and beyond to assist with prescription issues and provide excellent service, even staying open past closing time to ensure medication was filled.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there any issues with prescription transfers between CVS locations?
One review describes a situation where a prescription transfer from another CVS location was not properly handled, leading to confusion and requiring extra effort from the Palm Desert CVS staff to resolve the issue.
Source: 1 of 8 reviews • Confidence: medium (recurring theme)
How is the store's stock level?
Several reviewers mention that the shelves are often poorly stocked and bare, making it difficult to find items. One customer specifically noted the makeup section was sparsely filled.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
- Pricing keywords: "fair rate", "reasonable price"
Are there staffing issues at this CVS?
One review mentions the store being understaffed, with a long wait to find a cashier. Another customer reported trash and empty containers left around the store.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
What about the store environment?
One review described an annoying motion sensor that repeatedly went off while shopping, creating an uncomfortable atmosphere. Another customer felt unfairly scrutinized by a cashier while browsing.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How is the pharmacy staff's knowledge?
Multiple customers describe the pharmacists as knowledgeable and helpful in addressing their prescription needs.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What is the experience like when contacting the pharmacy by phone?
One review describes a negative experience attempting to contact the pharmacy by phone, with the manager allegedly disconnecting the call multiple times and refusing to provide his name.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Ratings
3.1
★★★★★3.1102 reviews
Location
42155 Washington St, Palm Desert, CA 92211
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Details
- Plus Code
- PMRV+WR Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ77xhlmX52oARydhYTqKCpms
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