CVS

Multiple customers report rude and uncooperative behavior from pharmacists, including denial of legitimate prescriptions and a dismissive attitude toward patient needs.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention delays in filling prescriptions, especially for auto-refill orders, and at least one case of a prescription being incorrectly denied due to a misunderstanding of the doctor's instructions.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One detailed review alleges severe racial bias by a bald manager who repeatedly profiles and watches a customer known to work for DoorDash, despite no history of theft, and makes discriminatory announcements targeting certain demographics.

Source: 1 of 8 reviews • Confidence: medium (limited evidence)

One reviewer reports persistent difficulties reaching CVS phone support, including being placed on hold for extended periods and calls being dropped, suggesting systemic phone service problems.

Source: 1 of 8 reviews • Confidence: low (single incident)

A reviewer claims an overcharge was ignored by CVS, with no effort to correct the error or provide a refund, indicating potential lack of accountability for billing mistakes.

Source: 1 of 8 reviews • Confidence: low (single incident)