CVS
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
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What reviewers say
CVS Norco Village receives praise for staff kindness and service, but also reports of discrimination and stock issues.
Themes summarized from customer reviews (sample of 8)
Is the staff at CVS Norco Village generally friendly and helpful?
Multiple customers highlight the friendly and helpful nature of the staff, including pharmacists and a manager who went above and beyond during a Thanksgiving emergency. One review specifically praises the kindness of a pharmacist named Anna.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Have there been incidents of discrimination at CVS Norco Village?
One review describes an incident of perceived discrimination where a customer was asked to remove medically necessary glasses and smile, while another customer with similar purchase did not face the same treatment. The reviewer requested to speak with a supervisor, who then facilitated the purchase.
Source: 1 of 8 reviews • Confidence: medium (single incident)
Is the pharmacy well-stocked with popular medications?
One reviewer reports that a popular drug was out of stock, leading to a long drive to another location. The pharmacy technician admitted they only ordered the medication after it was completely empty, which the reviewer criticized as poor inventory management.
Source: 1 of 8 reviews • Confidence: medium (specific stock issue)
- Pricing keywords: "popular drug", "stock issue"
How is the overall atmosphere and organization of the CVS Norco Village store?
Several reviewers mention that the store is well-lit, well-organized, and not too busy, contributing to a pleasant shopping experience. One customer specifically noted the cleanliness and organization when picking up a prescription.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
Are there any complaints about staff behavior at the checkout?
One review criticizes an older female cashier for being self-centered, rude, and disrespectful of customers' time, preferring to chat with favorite customers while others wait in line.
Source: 1 of 8 reviews • Confidence: medium (single complaint)
Ratings
3.9
★★★★★3.933 reviews
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Details
- Plus Code
- WC76+W9 Norco, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJPwn7caTJ3IARQUJL40lkHu8
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