CVS
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
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What reviewers say
CVS in Indian Wells receives mixed reviews, with praise for staff kindness and efficiency, but complaints about incorrect hours, rude staff, and missing product accessories.
Themes summarized from customer reviews (sample of 8)
Are replacement pads available for CVS-branded TENS units at this location?
Multiple customers noted that replacement pads for a CVS-branded TENS unit are unavailable both in-store and online, leading to disappointment.
Source: 1 of 8 reviews • Confidence: low (single mention)
How is the customer service at the Indian Wells CVS Pharmacy regarding prescription transfers?
One reviewer reported a negative experience with a new RX Manager who had a dismissive attitude and refused to assist with transferring prescriptions, contrasting sharply with another reviewer who praised Sherri and Serg for being kind and efficient.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
What are the typical wait times for vaccinations at the Indian Wells CVS Pharmacy?
Several reviewers highlighted that vaccinations, including COVID and influenza, were administered quickly, with one couple leaving 12 minutes after their 10 AM appointment, praising Sherri and Serg for their efficiency.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are the posted operating hours accurate for the Indian Wells CVS Pharmacy?
One reviewer experienced a discrepancy, arriving expecting the pharmacy to be open until 11 PM but being turned away at 10:05 PM, expressing frustration with the incorrect hours.
Source: 1 of 8 reviews • Confidence: low (single mention)
How would you describe the overall experience and pricing at this CVS location?
Multiple customers found the pricing reasonable and the product selection adequate, with staff recognized and treated well, though one reviewer specifically mentioned a helpful and friendly young pharmacist during their first visit.
Source: 2 of 8 reviews • Confidence: medium-high (recurring positive themes)
What issues have customers reported regarding staff behavior at the Indian Wells CVS Pharmacy?
Several reviews highlighted rude behavior from pharmacy representatives, including a tech who was rude on the phone, a representative who hung up prematurely, and another who berated a customer for a medication error, indicating a pattern of poor customer service.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Ratings
3.7
★★★★★3.761 reviews
Location
74955 CA-111, Indian Wells, CA 92210
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Planning
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Details
- Plus Code
- PJCV+52 Indian Wells, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJywIRp5H-2oARS-_lSvNzjOc
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