CVS Pharmacy
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What reviewers say
CVS Pharmacy reviews highlight both exceptional customer service and significant issues with prescription fulfillment and staff behavior.
Themes summarized from customer reviews (sample of 8)
Does CVS Pharmacy offer proactive communication with doctors for prescription approvals?
Multiple customers praise CVS for being proactive in reaching out to doctors to secure prescription approvals, noting this level of customer-centric service is uncommon among other pharmacists.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How does CVS handle prescription fulfillment for customers without insurance?
One reviewer reports that CVS offered a discount coupon and reduced the cost of a prescription when the customer lacked insurance, demonstrating a willingness to assist beyond standard pharmacy practices.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Is the prescription pickup process reliable at this CVS location?
Several reviewers complain that the pharmacy frequently miscommunicates prescription readiness times, leading to delays and frustration, with one mentioning a rude staff member exacerbating the issue.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
How would you describe the customer service quality at this CVS location?
Reviews are sharply divided: while one customer lauds the pharmacy's service for proactive doctor communication and discount assistance, multiple others describe experiences of poor customer care, rudeness, and unmet prescription needs, with some even switching to other pharmacies.
Source: 8 of 8 reviews • Confidence: medium (conflicting evidence)
Does CVS Pharmacy provide reliable vaccination services?
One reviewer reports a smooth experience scheduling and receiving COVID, flu, and pneumonia vaccinations online, indicating that CVS can deliver efficient vaccination services when needed.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Ratings
3.5
★★★★★3.522 reviews
Location
29985 Canyon Hills Rd, Lake Elsinore, CA 92532
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Details
- Plus Code
- MP8P+Q9 Lake Elsinore, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJU39K3XSc3IARg9gHO1vn7LE
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