CVS Pharmacy
Location
16975 Bear Valley Rd, Hesperia, CA 92345
Photos
What reviewers say
CVS Pharmacy reviews highlight mixed experiences with staff friendliness, prescription availability issues, and account creation difficulties.
Themes summarized from customer reviews (sample of 8)
Is the CVS Pharmacy drive-thru service reliable?
One reviewer reported that the drive-thru was unexpectedly closed despite advertised hours, citing staff shortages as the reason. This led to a low rating of 1 star due to false advertising.
Source: 1 of 8 reviews • Confidence: low (single negative report)
How is the availability of prescription medications at this CVS Pharmacy?
Multiple customers noted recurring stock issues, particularly for a monthly pain medication that consistently runs out despite early refills. One reviewer mentioned staff advising that nothing can be done, leading to a 3-star rating.
Source: 2 of 8 reviews • Confidence: medium (recurring theme of stock shortages)
What is the quality of customer service from pharmacists at CVS Pharmacy?
Several reviewers praised specific pharmacists—Rachael and Miranda—for their helpfulness, efficiency, and caring attitude, resulting in high ratings of 5 stars. These pharmacists were noted for resolving complex prescription transfers and providing excellent support.
Source: 3 of 8 reviews • Confidence: high (explicit mention of positive pharmacist interactions)
Are there issues with creating a CVS account online?
One reviewer encountered difficulties creating a CVS account online, describing the process as a joke and opting to call instead, leading to a 1-star rating.
Source: 1 of 8 reviews • Confidence: low (single technical issue report)
Does CVS Pharmacy offer good rewards and customer service?
A reviewer highlighted consistent quality customer service and the availability of rewards during every visit, expressing appreciation and a 5-star rating.
Source: 1 of 8 reviews • Confidence: high (explicit praise for rewards and service)
Is the overall experience at this CVS Pharmacy negative?
One reviewer described the pharmacy as the worst they have ever experienced, citing persistent long lines, poor attitudes, and a draining experience, resulting in a 1-star rating.
Source: 1 of 8 reviews • Confidence: low (single strong negative sentiment)
Are there ongoing problems with prescription processing since the Rite Aid takeover?
A reviewer reported ongoing issues with prescription processing, specifically an eyedrop medication that keeps getting canceled despite explanations. The reviewer plans to move prescriptions elsewhere due to repeated failures, leading to a 1-star rating.
Source: 1 of 8 reviews • Confidence: low (single persistent processing issue)
Ratings
3.8
★★★★★3.872 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- FPC4+4J Hesperia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJX_k8Ludmw4ARNZ039pP7jmg
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