CVS Pharmacy

Multiple customers consistently praise the friendliness and helpfulness of the pharmacy staff, mentioning specific employees like Samuel, Philip, Andy, and Cameron as particularly positive examples.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers note that CVS Pharmacy is usually quick, though one recent experience reported a long wait of about 38 minutes due to a label issue and lack of communication between staff.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

• Reported turnarounds: quick (most visits), long wait (one recent case)

One reviewer criticized the promotion of the mobile app without sufficient staff support, citing a lengthy wait and a missed communication about a label redo.

Source: 1 of 8 reviews • Confidence: low (single negative instance)

A reviewer mentioned that the staff's caring attitude has noticeably improved over the past few months, leading them to stay loyal to CVS instead of switching to a competitor.

Source: 1 of 8 reviews • Confidence: medium (recent positive trend)

One customer experienced a frustrating interaction where staff were uninformed about insurance approval processes, leading to repeated calls and potential safety concerns.

Source: 1 of 8 reviews • Confidence: low (isolated incident)