CVS Pharmacy
Location
20288 CA-18, Apple Valley, CA 92307
Photos
What reviewers say
CVS Pharmacy on Highway 18 in Apple Valley receives praise for professional, friendly staff and efficient prescription handling, though one review criticizes a policy delay and another reports a long
Themes summarized from customer reviews (sample of 8)
Is the CVS Pharmacy on Highway 18 in Apple Valley easy to access and staffed by professional, friendly employees?
Multiple customers highlight that the location is very easy to get to and convenient. The staff are described as professional, friendly, and courteous, with specific mentions of employees like Vanessa and Kim going above and beyond to assist.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How does CVS handle prescription coordination when a medication is not covered by insurance?
One reviewer notes that CVS coordinates with patients when a prescription is not covered or out of insurance, ensuring clear communication about coverage issues.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Does CVS Pharmacy offer quick prescription fulfillment and support for out-of-area refills?
Several reviewers praise the quick processing of prescriptions and the ability to refill prescriptions from other locations, such as Louisiana, thanks to their computer programs.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
- Supports out-of-area prescription refills
Are there any reported issues with pharmacy policies or wait times at this CVS location?
One review criticizes a manager's rule requiring a 31-day wait for a controlled drug refill, which was later corrected after corporate intervention. Another reviewer experienced a lengthy wait of two hours for over-the-counter insulin that was ultimately out of stock.
Source: 2 of 8 reviews • Confidence: medium (conflicting experiences)
- Policy delay reported
- Long wait for out-of-stock item
How responsive is CVS Pharmacy to phone inquiries and prescription errors?
Customers report that CVS staff answer all questions over the phone and address prescription errors promptly, with one pharmacist personally contacting a hospital to correct an incorrect prescription order.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Ratings
4.1
★★★★★4.132 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Crowd
Planning
Payments
Details
- Plus Code
- GQHM+55 Apple Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJP6veCStiw4ARdUEO6lVeKjw
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.