CVS Pharmacy
Location
425 S Sunrise Way, Palm Springs, CA 92262
Photos
What reviewers say
CVS Pharmacy reviews highlight efficiency, staffing challenges, product availability, and service improvements.
Themes summarized from customer reviews (sample of 8)
Is CVS Pharmacy efficient despite being busy?
Multiple customers report that despite high traffic, the pharmacy system, including the app and pickup process, is well-refined and exceeds expectations compared to smaller competitors.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How does CVS Pharmacy handle staffing during peak times?
Several reviewers note that during busy periods, CVS operates with limited staff, leading to long lines, but employees work as quickly as possible to serve customers.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
What is the quality of product inventory at CVS Pharmacy?
One reviewer criticizes the cosmetic inventory as poorly stocked, describing displays as mostly empty and the shopping experience as frustrating.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
How do customers feel about the automated prescription assistant?
One reviewer finds the new automated prescription assistant to be inadequate, calling for a complete overhaul or a return to a human-based system.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
Are the pharmacy staff members friendly and helpful?
Multiple customers praise specific staff members, such as Nicole at the front desk, for being cheerful and willing to assist, contributing positively to the overall experience.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What advice is given regarding cost and preferred pharmacy status?
A detailed review advises checking the health plan's website for medication costs before visiting and ensuring CVS is a preferred pharmacy to avoid unexpected high prices, suggesting better coordination between customers and staff can enhance the experience.
Source: 1 of 8 reviews • Confidence: medium (detailed recommendation)
Is there demand for self-checkout at CVS Pharmacy?
One reviewer requests the addition of self-checkout options, noting that in 2025, most consumer outlets offer this convenience and CVS should follow suit for improved service.
Source: 1 of 8 reviews • Confidence: medium (specific suggestion)
Ratings
3.6
★★★★★3.6120 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Crowd
Planning
Payments
Details
- Plus Code
- RF8C+G3 Palm Springs, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJaZIBXnYb24ARuSXYrzrnpA8
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