CVS Pharmacy
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What reviewers say
CVS Pharmacy on Kenyan Way in Rancho Cucamonga is praised for exceptional customer service and staff professionalism, though some customers report issues with corporate policies and long wait times.
Themes summarized from customer reviews (sample of 8)
How would you describe the customer service at CVS Pharmacy on Kenyan Way?
Multiple customers highlight the outstanding customer service, noting that both pharmacy and store employees go above and beyond to assist. One reviewer specifically praises pharmacist Dr. Zang for being helpful, professional, and courteous.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Are there any concerns about corporate policies affecting prescription filling at this CVS location?
One reviewer expresses dissatisfaction with CVS corporate policies, stating that the staff attempted to override a doctor's prescription dosage, leading to a refusal to fill the prescription as prescribed. This was deemed unacceptable.
Source: 1 of 8 reviews • Confidence: medium (single negative report)
Can Scan Health Plan members purchase basic products like bandage wraps at this CVS?
One reviewer reports that Scan Health Plan members are unable to purchase basic products such as CVS bandage wrap or Next Care bandages, questioning the convenience of the store's offerings.
Source: 1 of 8 reviews • Confidence: medium (specific limitation noted)
How effective are the over-the-counter pain relief products available at this CVS?
A reviewer who strained their shoulder while working out found cold compress patches and pain-relieving cream purchased at the store to be very effective for relief.
Source: 1 of 8 reviews • Confidence: medium (positive personal experience)
What is the typical wait time for prescription filling at this 24-hour CVS pharmacy?
One reviewer experienced a lengthy wait of approximately 1.5 hours due to a pharmacist unfamiliar with the computer system and a long customer line, despite the store being open 24 hours.
Source: 1 of 8 reviews • Confidence: medium (specific incident reported)
Ratings
4.0
★★★★★4.027 reviews
Location
11428 Kenyon Way, Rancho Cucamonga, CA 91701
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Details
- Plus Code
- 4CPV+7P Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJfa_yHiI2w4ARsylxsYISYsw
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