CVS Pharmacy y más
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What reviewers say
CVS Pharmacy y Más receives mixed reviews, with praise for customer service and vaccine administration but criticism over documentation errors and accessibility issues.
Themes summarized from customer reviews (sample of 8)
How accurate is the documentation of vaccine administration at CVS Pharmacy y Más?
One reviewer reported a documentation error where the pharmacist incorrectly recorded the arm in which each vaccine was administered, leading to confusion when a reaction occurred. This suggests potential issues with record-keeping accuracy.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Is the customer service at CVS Pharmacy y Más generally positive?
Multiple customers praised the pharmacy for excellent customer service, noting helpful staff, especially pharmacist Ann and tech Matthew, and efficient checkout experiences.
Source: 4 of 8 reviews • Confidence: high (recurring theme of positive service)
- Staff noted for respect and helpfulness
- Self-checkout attendants offer assistance proactively
How accessible is CVS Pharmacy y Más for disabled customers?
One disabled customer expressed frustration with an automated AI system that failed to locate their prescription, leading to repeated calls and a sense of being gatekept from necessary medication.
Source: 1 of 8 reviews • Confidence: medium (specific accessibility complaint)
- Issue centered around AI-driven prescription lookup
Are there any concerns about the physical condition of the CVS Pharmacy y Más location?
A reviewer mentioned that while the store is spacious and offers a wide range of products, the old carpet and lack of modern amenities like a drive-up window and electric carts may pose challenges for seniors or those with mobility issues, especially in hot weather.
Source: 1 of 8 reviews • Confidence: medium (specific environmental observation)
- Location in an older building lacks modern conveniences
How reliable is the automatic refill service at CVS Pharmacy y Más?
One customer reported that after signing up for automatic refill, they did not receive any calls and their prescriptions were placed back without notification, indicating potential reliability issues with this service.
Source: 1 of 8 reviews • Confidence: low (single negative experience)
Ratings
4.0
★★★★★4.054 reviews
Location
110 E Stetson Ave, Hemet, CA 92543
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Details
- Plus Code
- P2JH+8G Hemet, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJheN9GG9v24AR2N9tBCks09g
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