CVS Pharmacy y más
Location
4535 Holt Blvd, Montclair, CA 91763
Photos
What reviewers say
Customers report mixed experiences at CVS Pharmacy y más, with issues around staff behavior, long wait times, cleanliness, and prescription accuracy.
Themes summarized from customer reviews (sample of 8)
How long are the wait times at the CVS Pharmacy y más counter?
Multiple customers report very long wait times, often exceeding an hour, with only one staff person at the pickup counter despite a busy line. The staff is described as overworked and unfriendly.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the pharmacy drive-thru at this location?
Several reviews criticize the drive-thru design, noting that only three cars can line up before blocking parked cars, leading to chaotic situations. One customer waited 20 minutes for a single car to finish, suggesting inefficiency.
Source: 1 of 8 reviews • Confidence: medium-high (recurring theme)
How clean is the parking lot and entrance of CVS Pharmacy y más?
Guests often mention that the parking lot and entrance are frequently dirty and in need of cleaning, with reports of trash accumulation and a lack of maintenance.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Are there issues with prescription accuracy at CVS Pharmacy y más?
One review details a problematic interaction where a clerk administered four vaccines instead of one as per a doctor's note, including vaccines the customer already had antibodies for, causing discomfort. Another review reports persistent errors in updating doctor records, leading to unfilled prescriptions.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
What are the positive experiences reported at CVS Pharmacy y más?
Several customers praise the pharmacy for polite and attentive staff when picking up medications, describing it as a very busy but well-handled location. Another reviewer enjoys shopping at CVS, highlighting a pleasant experience.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How does staff behavior affect customer satisfaction at CVS Pharmacy y más?
One review criticizes a cashier for demanding identification during a return, describing the interaction as biased and unfair, especially noting the cashier's claim of being the manager despite prior positive interactions with the actual manager.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
Ratings
3.6
★★★★★3.632 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Crowd
Planning
Payments
Details
- Plus Code
- 377V+2C Montclair, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_y3lwjsyw4ARrt-WmnOHDGo
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