Dan Marsh - State Farm Insurance Agent
Location
1407 W Foothill Blvd, Upland, CA 91786
Photos
What reviewers say
Dan Marsh's State Farm office is praised for its compassionate, professional, and responsive staff, excelling in customer service and handling claims efficiently.
Themes summarized from customer reviews (sample of 8)
How responsive and helpful is the staff at Dan Marsh's State Farm office when dealing with insurance changes or general questions?
Multiple customers describe the staff as compassionate, professional, and very helpful when making changes or asking questions about insurance policies. Specific mentions of Claudia and Tanisha highlight their quick email responses and ability to resolve issues efficiently.
Source: 8 of 8 reviews • Confidence: high (explicit mention)
- Staff members include Claudia and Tanisha, noted for exceptional service.
- Customers frequently recommend the office to friends and family.
How does the office handle complex situations such as water damage claims?
One review details a water damage claim where the office staff, both locally and across the board, worked diligently to restore the home, making the process comfortable and stress-free for the customer.
Source: 1 of 8 reviews • Confidence: medium (specific case example)
- Staff demonstrated high level of support throughout the claim process.
What is the overall satisfaction with the long-term service of Dan Marsh's State Farm office?
Several reviewers, including families with decades-long relationships, express enduring satisfaction with the warm, compassionate, and accommodating experiences they receive, feeling secure in the agency's claim handling capabilities.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Long-term clients consistently recommend the office for all insurance needs.
How quickly are business-related insurance needs addressed by the agents?
A reviewer highlights Tanisha (or Tanisha) as a reliable business agent who promptly handles document updates and communication with leasing companies, responding immediately to online billing issues.
Source: 1 of 8 reviews • Confidence: medium (specific agent praise)
- Tanisha is noted for her knowledge, friendliness, and professionalism.
How does the office manage life insurance and auto claims?
Claudia is praised for her quick resolution of life insurance and auto insurance concerns, while State Farm's auto claims process is described as efficient and handled swiftly.
Source: 2 of 8 reviews • Confidence: medium (specific service highlights)
- Customers appreciate the speed and fairness of auto claims handling.
What emotional support does the office provide during crises?
One review recounts Dan Marsh's compassionate assistance during a family tragedy in 2020, noting rapid distribution of benefits to cover expenses, underscoring the office's empathetic approach.
Source: 1 of 8 reviews • Confidence: medium (emotional support case)
- The office is commended for its timely and caring response to personal crises.
Ratings
4.9
★★★★★4.940 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 484F+XR Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ14SBhWgxw4ARrSsJcGuDQwg
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