Del Taco

Several reviewers have expressed dissatisfaction with the customer service. One customer reported a negative interaction with a manager who was unwilling to resolve an order issue, while another mentioned rude employees and a lack of positive attitudes. However, some guests have noted friendly and polite staff.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

Order accuracy appears to be a recurring concern. Multiple customers have reported receiving incorrect items, such as missing ingredients (cheese, tomatoes) or unwanted additions (beans). One review noted receiving an order with burned meat and a hair.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Food quality is a mixed bag. Some reviewers enjoy the fries and new menu items like the Gorditas, while others have described the food as 'trash' or 'blah.' Concerns have been raised about cold food, hard tortillas, and missing ingredients. One customer reported that the food made them sick.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

One review mentioned concerns about pricing, specifically alleging that the Del Taco was overcharging customers compared to advertised prices. They described this as potentially illegal and advised avoiding the location unless the advertised pricing is honored.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One customer reported a negative experience with online ordering through the Del Taco app, citing cold and hard food, missing items, and a high price with no condiments or napkins.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

One review mentioned that the drive-thru has historically been slow.

Source: 1 of 8 reviews • Confidence: low (limited evidence)