Del Taco
Fast-food chain for Mexican standards like tacos, burritos & quesadillas plus breakfast.
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What reviewers say
Del Taco in Redlands receives mixed reviews on staff friendliness and food quality, with notable praise for some employees and complaints about service errors and food consistency.
Themes summarized from customer reviews (sample of 8)
Is the staff at Del Taco generally friendly?
Multiple customers highlight the friendliness of the staff, particularly mentioning a young lady named Symphony and another employee named Alex for their helpfulness. However, one review reports a rude cashier named Angelica and another describes a staff member refusing to assist a disabled customer.
Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)
- Friendly staff noted by several reviewers
- One instance of perceived rudeness reported
How is the food quality at Del Taco?
Several reviewers praise the freshness of the food, including black tea and fries not cooked in old oil. Conversely, some customers report undercooked beans, limp fries, and incorrect orders, indicating variability in food quality.
Source: 4 of 8 reviews • Confidence: medium (mixed evidence)
- Fresh food mentioned by multiple guests
- Issues with undercooked items and order mistakes reported
Are there concerns about the business's pricing and portion sizes?
One reviewer notes that, like many places, Del Taco has reduced portion sizes and increased prices due to economic pressures, though they acknowledge this is a broader industry trend.
Source: 1 of 8 reviews • Confidence: low (single mention)
Does Del Taco accommodate dietary restrictions?
One review explicitly states that despite requesting no cheese due to a dairy allergy, extra cheese was added to the order, indicating a failure to accommodate the dietary restriction.
Source: 1 of 8 reviews • Confidence: low (specific incident)
Is the drive-through service efficient?
One reviewer commends the speed and friendliness of Alex during the drive-through, while another criticizes the drive-through staff for poor listening and reading skills, resulting in an incorrect order.
Source: 2 of 8 reviews • Confidence: medium (conflicting feedback)
- Positive drive-through experience mentioned
- Negative drive-through experience reported
Ratings
4.0
★★★★★4.01,356 reviews
Location
602 E Redlands Blvd, Redlands, CA 92373
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Details
- Plus Code
- 3R4F+4H Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJKfz5hAmq3IAR2eUR1YIPMQQ
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