Delta Hotels Ontario Airport
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What reviewers say
Delta Hotels Ontario Airport receives mixed reviews on service, comfort, noise, and amenities.
Themes summarized from customer reviews (sample of 8)
Is the staff at Delta Hotels Ontario Airport generally friendly and helpful?
Multiple customers describe the staff as professional, friendly, and helpful, creating a welcoming experience from check-in to check-out. However, one guest reported a lack of friendliness and poor communication regarding shuttle services and room charging policies.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How clean and comfortable are the rooms at Delta Hotels Ontario Airport?
Guests often appreciate clean, modern rooms that are well maintained and designed for comfort, with cozy beds and thoughtful amenities. However, one review noted soiled carpeting and another mentioned an uncomfortable noise from nearby trains.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Does the hotel offer a complimentary breakfast?
One review noted that the hotel charges for breakfast, with a discrepancy between the advertised price and the actual cost for non-Bonvoy members. Another review mentioned a paid breakfast option with a good assortment of food.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Are there any issues with noise or environmental comfort at the hotel?
Several reviewers mentioned noise from nearby trains affecting sleep quality. Additionally, one guest reported that the air conditioning unit did not effectively cool the room.
Source: 3 of 8 reviews • Confidence: medium (multiple mentions)
Is the hotel's location convenient for travelers?
Guests frequently highlight the hotel's proximity to Ontario International Airport as a major advantage, making it convenient for early flights or late arrivals. The location is described as quiet and relaxing despite being near the airport.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about housekeeping and amenities?
One review criticized the lack of housekeeping attention and missing amenities like coffee refills and soaps. Another mentioned unkempt landscaping and scarce towels near the pool.
Source: 2 of 8 reviews • Confidence: medium (specific issues)
Ratings
3.9
★★★★★3.9192 reviews
Location
2200 E Holt Blvd, Ontario, CA 91761
Hours
Popular Times
Details
- Plus Code
- 397V+9X Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJLVenPgk1w4ARhaZnyySiGeM
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