Dentists of Ontario Ranch

Multiple customers report frequent cancellations and rescheduling, with some patients receiving last-minute cancellations despite advance booking. One review noted that an appointment was silently canceled without prior notice due to an unconfirmed email confirmation.

Source: 4 of 8 reviews • Confidence: high (recurring theme of cancellations and poor communication)

Several reviewers mention dynamic pricing and unexpected charges, including a laser procedure billed without prior disclosure and a discrepancy where a patient was charged more than the agreed amount after an initial payment. One patient reported fabricated appointment dates on their summary.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention of billing issues and fabricated dates)

While some patients praise the staff for being kind and helpful, particularly noting positive interactions with assistant Kristen and Dr. Field, others describe the office as unprofessional and disrespectful, citing a policy of canceling appointments without notification and pressure to pay for unnecessary treatments.

Source: 5 of 8 reviews • Confidence: medium (mixed feedback with both positive and negative experiences)

Patient satisfaction is divided. Five reviews highlight excellent experiences with kind staff and smooth visits, while four reviews express significant dissatisfaction due to scheduling issues, billing problems, and perceived unprofessionalism, leading some to seek alternative dentists.

Source: 8 of 8 reviews • Confidence: medium (conflicting themes of satisfaction and dissatisfaction)