Desert Advanced Imaging - Indio

Several reviewers reported long wait times, with one experiencing a 7.5-hour wait and another noting a patient waited until 10:30 for an appointment scheduled at 9:15. However, other customers reported quick service with no significant delays.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)

Multiple customers praised the staff as friendly, efficient, and very helpful, noting patience and kindness. However, one reviewer criticized the front office staff as not personable.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer was surprised to learn that children are not allowed inside the facility, a policy not communicated during scheduling or a courtesy call. This led to the need to reschedule the appointment.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

One reviewer noted that the waiting room does not separate sick patients from infusion or cardiac patients, contrary to what was previously told. This lack of separation was seen as a concern.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Five of eight reviewers gave high ratings, describing the service as outstanding, professional, and thorough. They highlighted knowledgeable staff, efficient processes, and a welcoming atmosphere. The remaining reviews expressed dissatisfaction with wait times and facility crowding.

Source: 5 of 8 reviews • Confidence: medium-high (recurring positive theme)