Desert Crossing Dental Group and Orthodontics
Location
72-333 CA-111 Ste B, Palm Desert, CA 92260
Photos
What reviewers say
Desert Crossing Dental Group is praised for its welcoming staff, professional dentists, and high-quality care, though one review criticizes a specific endodontist.
Themes summarized from customer reviews (sample of 8)
What do reviewers say about the staff at Desert Crossing Dental Group?
Multiple customers highlight the warm and welcoming nature of the staff, noting that everyone from the office manager to front desk personnel brings joy and makes appointments and payments easy to navigate. Specific mentions include Mario in the front office and dental hygienist Olivia, who are praised for their care and efficiency.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Staff praised for professionalism and friendliness
- Front office staff noted for quick and pleasant charge processing
How is Dr. Woo's performance described by reviewers?
Reviewers consistently describe Dr. Woo as highly professional, personable, and focused on patient well-being rather than profit. He is noted for taking time to answer questions, providing treatment options, and ensuring patients feel comfortable and informed.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
- Dr. Woo receives high praise for his patient-centered approach
- Patients appreciate his willingness to explain treatment plans
What is the overall quality of dental care at Desert Crossing Dental Group?
Five of eight reviewers rate the dental care as the highest level they have experienced, highlighting thorough explanations, clear cost outlines before procedures, and effective treatment plans. The office is noted for its modern, clean environment and efficient service.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
- Office described as clean, modern, and efficient
- Patients report feeling valued and well-informed
Is there any criticism of a specific provider at the practice?
One review criticizes Dr. Troy Silvestrin, the contracted endodontist, describing him as rude, hostile, and entitled, with a negative impact on the patient experience. This criticism does not reflect the overall opinion of the dental group.
Source: 1 of 8 reviews • Confidence: low (single isolated complaint)
- Criticism limited to one endodontist, not the overall practice
Ratings
4.7
★★★★★4.7216 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Planning
Payments
Details
- Plus Code
- PHHW+6R Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJaba56-P92oARuTqxGXLUx_M
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