Desert Crossing Dental Group and Orthodontics

Multiple customers highlight the warm and welcoming nature of the staff, noting that everyone from the office manager to front desk personnel brings joy and makes appointments and payments easy to navigate. Specific mentions include Mario in the front office and dental hygienist Olivia, who are praised for their care and efficiency.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for professionalism and friendliness
• Front office staff noted for quick and pleasant charge processing

Reviewers consistently describe Dr. Woo as highly professional, personable, and focused on patient well-being rather than profit. He is noted for taking time to answer questions, providing treatment options, and ensuring patients feel comfortable and informed.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Dr. Woo receives high praise for his patient-centered approach
• Patients appreciate his willingness to explain treatment plans

Five of eight reviewers rate the dental care as the highest level they have experienced, highlighting thorough explanations, clear cost outlines before procedures, and effective treatment plans. The office is noted for its modern, clean environment and efficient service.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

• Office described as clean, modern, and efficient
• Patients report feeling valued and well-informed

One review criticizes Dr. Troy Silvestrin, the contracted endodontist, describing him as rude, hostile, and entitled, with a negative impact on the patient experience. This criticism does not reflect the overall opinion of the dental group.

Source: 1 of 8 reviews • Confidence: low (single isolated complaint)

• Criticism limited to one endodontist, not the overall practice